How to Find a Trustworthy Computer Repair Shop in Dhaka

Finding a trustworthy computer repair shop in Dhaka feels like a gamble. You hand over a device worth BDT 30,000–1,50,000 to a stranger behind a counter and hope they do not overcharge, swap your parts, or make the problem worse.

The bad news: there are shops in Dhaka that do all three. The good news: there are clear, objective signs that separate quality repair shops from the ones you should avoid.

At BAYAS, we have repaired 5,000+ computers since 2018 across 36 Dhaka zones. We have seen the repair industry from every angle. This guide shares exactly what to look for — and what to run from — when choosing a computer repair shop in Dhaka.

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The 5-Point Checklist for Choosing a Repair Shop

Print this, save it, or forward it to a friend. Every point matters.

✅ 1. They give you a price before they start

A trustworthy shop provides a written estimate before touching your device. This should include:

• Diagnostic fee (if any)
• Estimated labor cost
• Parts cost (genuine vs. compatible options)
• Warranty terms

BAYAS practice: Send a WhatsApp to 01712-644590 with your brand, model, and problem description. We reply within 30 minutes with a price range and available time slots. No obligation.

✅ 2. They let you watch the repair

You should not have to leave your device overnight for a simple fix. A trustworthy repair shop allows you to watch the repair or completes it in a reasonable time while you wait.

Red flag: "Come back tomorrow" for a basic software reinstall or a battery swap. What takes 30 minutes can be stretched into 3 days at some shops.

✅ 3. They use genuine parts and show them to you

Counterfeit batteries, HDDs, and chargers flood the Dhaka market. A failed counterfeit drive often results in permanent data loss — which is why professional data recovery tools and cleanroom facilities exist. A quality repair shop will:

• Show you the replacement part before installing
• Give you the original packaging or part number
• Provide a warranty receipt with the part details

BAYAS parts policy: We use branded components — Green Cell batteries, Samsung/Transcend SSDs, OEM screens — and always show the part before installation.

✅ 4. They have verifiable experience

Ask direct questions:

• "How long have you been in business?"
• "How many repairs have you done?"
• "Do you have experience with my specific brand and model?"
• "Can you do chip-level repair, or do you only swap entire boards?"

BAYAS has been operating since 2018 with over 5,000 repairs across HP, Dell, Lenovo, ASUS, Acer, Apple, MSI, and others. We handle everything from basic OS fixes to BGA rework on motherboards.

✅ 5. They offer a warranty — in writing

Any shop that will not guarantee its work is not worth your business. Look for:

• Labor warranty — typically 30 days on workmanship
• Parts warranty — 6–12 months on batteries, 3–6 months on screens
• Written receipt — not a verbal promise

BAYAS warranty: 30-day repair warranty plus parts warranty on all components we install.

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Dhaka Computer Repair Price Comparison

Use this table as a reference when comparing quotes from different shops:

Repair type	Fair Dhaka price	Overpriced (walk away)
Diagnostic fee	BDT 500–1,000	BDT 2,000+ with no credit toward repair
Windows reinstall + backup	BDT 1,500–2,500	BDT 4,000+
Malware removal	BDT 1,000–2,000	BDT 3,500+
SSD upgrade + cloning (500 GB)	BDT 4,500–6,000	BDT 8,000+
RAM upgrade (8 GB)	BDT 2,000–3,500	BDT 5,000+
Screen replacement (15.6" FHD)	BDT 5,000–7,500	BDT 12,000+
Battery replacement	BDT 2,500–6,000	BDT 8,000+
Thermal paste + clean	BDT 1,500–2,500	BDT 4,000+
Motherboard chip-level	BDT 3,000–12,000	BDT 20,000+ for same fix

For our complete pricing, see the laptop repair cost guide and computer repair service guide.

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5 Common Tricks Unreliable Repair Shops Use

1. "Your motherboard is dead"

This is the most overused diagnosis in Dhaka. A dead motherboard diagnosis often means the shop cannot or will not do chip-level repair. What they call a "dead board" may just need a BDT 500 charging IC replacement. Get a second opinion before agreeing to a BDT 20,000 motherboard replacement.

Our chip-level motherboard repair service fixes most boards at component level for BDT 3,000–12,000.

2. "We need to keep it for 3 days"

Unless the shop needs to order a rare part or the repair requires extensive chip-level work, there is no reason to keep a device for days. A screen swap takes 45–90 minutes. A battery replacement takes 30–60 minutes. A Windows reinstall takes 1–2 hours.

BAYAS completes most repairs during a single home visit. For workshop-only repairs (complex motherboard work), we offer free pickup and delivery in Dhaka with a clear timeline.

3. "This other part is also failing" (upselling)

Some shops fix one problem and then claim another unrelated component is failing to bill you more. If the diagnosis sounds questionable, ask for evidence — a part test, a screenshot, or a voltage reading.

4. The "diagnostic fee is non-refundable" trap

A diagnostic fee is reasonable. But if you choose not to repair or the shop says the device is unrepairable, the fee should be minimal or refundable. Some shops charge BDT 2,000+ for a "diagnosis" that takes 10 minutes and tell you nothing useful.

5. Discounted parts without warranty

If a shop offers a part at half the market price but refuses to warranty it, that part is almost certainly counterfeit or used. Genuine components cost what they cost. There is no shortcut.

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Home Service vs. Drop-Off: Which is Better?

Factor	Home service	Drop-off at shop
Convenience	Technician comes to you	You travel to the shop
Security	You watch the repair	Device stays at the shop
Parts swapping risk	None (you are present)	Possible
Time	Same-day, most repairs	Varies (1–3 days common)
Cost	BDT 700–1,200 visit fee	Lower or free if you drop off
Complex repairs	May need workshop follow-up	Already at workshop

Bottom line: For most repairs — screen replacement, battery swap, SSD upgrade, software fixes — home service is safer and more convenient. For complex motherboard or thermal maintenance work, a workshop visit may be necessary.

BAYAS offers computer home service across all 36 Dhaka zones for most repairs, with free workshop pickup when needed.

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Before You Go to a Repair Shop — Do This First

1. Back up your data — If the device still powers on, copy important files to an external drive or cloud. If it does not, note that data recovery may be needed separately. See our data recovery service.

2. Document the problem — Take a photo or short video of the issue. Screenshot any error messages. Note when the problem started and what you were doing at the time.

3. Research the shop — Check their Google reviews, Facebook presence, and how long they have been operating.

4. Get a WhatsApp quote first — A reputable shop will give you a price range before you visit or they visit you.

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How BAYAS Works

Step 1: WhatsApp us for a free quote

Message 01712-644590 with your device brand, model, and problem description.

Step 2: Schedule a home visit

We offer same-day or next-day slots in all 36 Dhaka zones.

Step 3: Diagnosis on-site

Our technician arrives with tools and common parts, diagnoses the problem in front of you, and explains what is wrong.

Step 4: You approve the price

We share a clear quote — diagnostic fee, labor, parts. You decide. No pressure.

Step 5: Repair while you watch

Most repairs complete within 30–90 minutes at your location. You test the result before paying.

Step 6: Warranty in writing

Every repair comes with a written 30-day warranty receipt.

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Frequently Asked Questions

How do I know if a computer repair shop in Dhaka is trustworthy?

Use the 5-point checklist: (1) price before work, (2) you can watch the repair, (3) genuine parts shown before install, (4) verifiable experience, (5) written warranty. A shop that meets all five is trustworthy.

What is a fair diagnostic fee in Dhaka?

BDT 500–1,000 is standard. BAYAS credits the diagnostic fee toward your repair if you proceed.

Should I buy my own parts or let the shop supply them?

If the shop is trustworthy, let them supply the parts — they will warranty them. If you supply your own parts, most shops will not guarantee compatibility or warranty the installation.

How much does SSD upgrade cost in Dhaka?

A 500 GB SATA SSD with cloning and installation costs BDT 4,500–6,000 total at BAYAS. For details on all upgrade options, see our computer upgrade service.

What should I do if a shop damaged my device?

If a shop damages your computer during repair, you are entitled to compensation. BAYAS carries liability for any damage caused during our service — we repair or replace at no cost to you.

Do you repair computers at home in Dhaka?

Yes. BAYAS provides home service across all 36 zones. Visit our computer home service page for details, or WhatsApp 01712-644590 to book a slot.

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This guide was written by BAYAS Editorial, based on 5,000+ service visits across 36 Dhaka zones since 2018. Prices reflect the Dhaka retail market as of June 2026. Last updated: June 14, 2026.