---
title: "Office Computer Annual Maintenance Contract Dhaka — AMC Guide | BAYAS"
description: "Office computer maintenance contract in Dhaka — BAYAS AMC covers quarterly servicing, priority response, and parts for 5–200+ PCs. BDT 500–1,200/PC/year. WhatsApp 01712-644590."
canonical: "https://bayas.com.bd/blog/office-computer-maintenance-contract-dhaka"
breadcrumb: ["Home", "Blog", "Office Computer Annual Maintenance Contract Dhaka — AMC Guide | BAYAS"]
author: "BAYAS Editorial"
published: "2026-08-11"
updated: "2026-08-11"
tags: ["computer maintenance contract dhaka", "office amc dhaka", "annual maintenance contract computer dhaka", "office it support dhaka", "corporate computer maintenance bangladesh", "office pc servicing dhaka", "it amc bangladesh"]
---

# Office Computer Annual Maintenance Contract Dhaka — AMC Guide | BAYAS

**Office computer maintenance contract in Dhaka** from BAYAS Computer Service keeps your business running with scheduled quarterly maintenance, priority breakdown response, and discounted parts pricing. AMC covers 5 to 200+ PCs from BDT 500–1,200 per PC per year. WhatsApp **01712-644590** for a free AMC assessment.

---

Every hour of computer downtime costs your business money. A frozen workstation means missed emails, delayed invoices, and frustrated employees. For offices in Dhaka with 5 or more computers, a **computer maintenance contract** (AMC) transforms unpredictable IT problems into a fixed, manageable cost.

BAYAS Computer Service provides comprehensive IT maintenance contracts for offices, clinics, schools, and businesses across Dhaka. Our proactive approach prevents breakdowns rather than just responding to them — saving your business time, money, and frustration.

---

## Key Takeaways

- **Office computer maintenance contract in Dhaka from BDT 500–1,200/PC/year** — pricing depends on fleet size
- **Quarterly preventive maintenance** included — dust cleaning, updates, diagnostics
- **Priority response** — same-day or next-day for breakdowns (not 2–3 day wait)
- **Discounted parts** — 10–20% off standard pricing for AMC clients
- **Covers 5 to 200+ PCs** — scalable plans for startups to enterprises
- **WhatsApp 01712-644590** for a free on-site AMC assessment

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## What Is a Computer AMC (Annual Maintenance Contract)?

A **computer maintenance contract** is a fixed-annual agreement between your office and a service provider. Instead of calling for repairs ad hoc and paying unpredictable costs each time, you pay a set annual fee per PC that covers:

1. **Scheduled preventive maintenance** — quarterly or monthly visits to clean, update, and optimise every machine
2. **Priority breakdown response** — guaranteed same-day or next-day response when something goes wrong
3. **Parts at discounted rates** — keyboards, mice, power supplies, RAM, and other consumables at 10–20% off standard pricing
4. **Software management** — Windows updates, driver updates, antivirus licensing and scanning
5. **Asset tracking** — we maintain a register of all your IT assets, warranties, and replacement schedules

The core principle: **prevention is cheaper than repair.** Regular maintenance reduces breakdowns by 60–80%, extends hardware lifespan by 2–3 years, and eliminates the productivity loss from unexpected downtime.

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## What BAYAS AMC Includes — Visit by Visit

### Quarterly Maintenance Visit (Standard AMC)

Each scheduled visit covers every PC in your office:

| Task | What We Do | Why It Matters |
|---|---|---|
| **Physical cleaning** | Open chassis, clean fans, heatsinks, and filters with compressed air | Prevents overheating — the #1 cause of PC failure in Dhaka |
| **Thermal inspection** | Check CPU/GPU temperatures under load, re-apply thermal paste if needed | Identifies overheating before it causes shutdowns |
| **Software updates** | Windows updates, driver updates, BIOS updates | Patches security vulnerabilities and fixes bugs |
| **Antivirus management** | Scan for malware, update definitions, replace expired licences | Protects against ransomware and data loss |
| **Disk health check** | SMART status scan, disk cleanup, defragmentation (HDD only) | Catches failing drives before data loss |
| **RAM and storage check** | Verify RAM usage, recommend upgrades if needed | Ensures PCs run smoothly for daily tasks |
| **Network and connectivity** | Test LAN ports, WiFi connectivity, printer sharing | Resolves connectivity issues proactively |
| **Peripheral check** | Test keyboards, mice, monitors, printers, UPS | Identifies worn peripherals before they fail |
| **Documentation** | Update asset register, log all findings | Maintains a complete IT health record |

### Breakdown Response (All AMC Tiers)

| Response Level | Guarantee | Service Hours |
|---|---|---|
| **Critical** (PC won't boot, data loss risk) | Same-day response | Within 4 hours during business hours |
| **High** (major functionality lost) | Next-day response | Within 24 hours |
| **Medium** (workaround available) | 2–3 day response | Within 48 hours |
| **Low** (cosmetic or minor issue) | Next scheduled visit | During quarterly maintenance |

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## AMC Pricing Tiers — Dhaka 2026

| Fleet Size | Per PC/Year (BDT) | Total Annual Cost (BDT) | Visits Included |
|---|---|---|---|
| **5–10 PCs** | 800–1,200 | 4,000–12,000 | 4 quarterly |
| **11–20 PCs** | 600–1,000 | 6,600–20,000 | 4 quarterly |
| **21–50 PCs** | 500–800 | 10,500–40,000 | 4 quarterly |
| **51–100 PCs** | 450–700 | 22,950–70,000 | 4 quarterly + 2 ad hoc |
| **100+ PCs** | Custom quote | Custom | Custom schedule |

### Premium AMC Add-Ons

| Add-On | BDT Cost/Year | What It Covers |
|---|---|---|
| Monthly visits (instead of quarterly) | +40% of base AMC | 12 scheduled visits instead of 4 |
| Extended hours support (8 AM–10 PM) | +20% of base AMC | Beyond standard 9 AM–6 PM |
| On-site parts inventory | +BDT 5,000–15,000 | We keep common spare parts at your office |
| Network infrastructure maintenance | +BDT 3,000–8,000 | Router, switch, and cabling support |

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## AMC vs Ad Hoc Repairs — Cost Comparison

| Factor | Ad Hoc Repairs | AMC Contract |
|---|---|---|
| **Cost per incident** | BDT 500–3,000 per visit | Fixed annual fee per PC |
| **Average annual cost (10 PCs)** | BDT 15,000–40,000+ | BDT 8,000–12,000 |
| **Response time** | 1–3 working days | Same-day to next-day |
| **Preventive maintenance** | ❌ None | ✅ Quarterly visits |
| **Downtime per year per PC** | 15–30 hours | 2–5 hours |
| **Hardware lifespan** | 3–4 years | 5–7 years |
| **Parts pricing** | Standard retail | 10–20% discount |
| **IT asset tracking** | ❌ None | ✅ Full register |
| **Budget predictability** | ❌ Unpredictable | ✅ Fixed annual cost |

**For a typical 10-PC office:** Ad hoc repairs cost BDT 15,000–40,000+ annually with unpredictable downtime. AMC costs BDT 8,000–12,000 with guaranteed response times and preventive care. The AMC pays for itself in reduced downtime alone.

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## What Problems Does AMC Prevent?

### In Dhaka's Environment

Dhaka's climate creates specific maintenance challenges:

- **Dust accumulation** — road construction dust and air pollution clog PC fans within 2–3 months
- **High humidity** — causes corrosion on connectors and motherboard components
- **Voltage fluctuations** — damages power supplies and motherboards
- **Load shedding** — sudden power cuts can corrupt files and damage hardware

Regular quarterly maintenance addresses these issues proactively. Cleaning alone prevents 60% of overheating-related breakdowns.

### Common Prevented Issues

| Issue | Frequency Without AMC | Frequency With AMC |
|---|---|---|
| Overheating/shutdown | 2–3 times/PC/year | Less than once per 2 years |
| Slow performance | Constant | Rare |
| Blue screen errors | 1–2 times/PC/year | Rare |
| Printer connectivity issues | Frequent | Minimal |
| Antivirus expiry/expiry | Common | Managed automatically |
| Failing hard drive | 1–2 per office/year | Caught during SMART checks |
| Worn peripherals | Replaced reactively | Replaced proactively |

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## B2B Benefits of Choosing BAYAS AMC

- **Dedicated account manager** — one point of contact for all your IT issues
- **Invoice and tax documentation** — proper business invoices for expense reporting
- **Scalable** — add or remove PCs as your office grows or shrinks
- **No lock-in** — month-to-month cancellation after initial 6-month minimum
- **Custom SLA** — response time and visit frequency tailored to your needs
- **Parts warranty** — 6-month warranty on all replacement parts
- **Remote support** — quick fixes via remote desktop for software issues

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## Service Areas — Office AMC Across Dhaka

BAYAS provides office computer maintenance contracts across all major Dhaka commercial areas:

- **Uttara** — [Computer repair and IT services in Uttara](/locations/computer-repair-uttara-dhaka)
- **Gulshan** — [Computer repair in Gulshan](/locations/computer-repair-gulshan-dhaka)
- **Banani** — [Computer repair in Banani](/locations/computer-repair-banani-dhaka)
- **Dhanmondi** — [Computer repair in Dhanmondi](/locations/computer-repair-dhanmondi-dhaka)
- **Mirpur** — [Computer repair in Mirpur](/locations/computer-repair-mirpur-dhaka)
- **Motijheel** — [Computer repair in Motijheel](/locations/computer-repair-motijheel-dhaka)
- **Mohammadpur** — [Computer repair in Mohammadpur](/locations/computer-repair-mohammadpur-dhaka)
- Plus all other Dhaka zones — WhatsApp **01712-644590** to confirm availability

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## Frequently Asked Questions

### What is included in a computer AMC in Dhaka?
A computer AMC (Annual Maintenance Contract) from BAYAS includes quarterly preventive maintenance visits, priority same-day or next-day response for breakdowns, OS and driver updates, antivirus management, hardware diagnostics, and parts replacement at discounted rates. The goal is to prevent downtime rather than just fix problems after they occur.

### How much does an office computer maintenance contract cost in Dhaka?
BAYAS AMC pricing depends on the number of PCs: 5–10 PCs cost BDT 800–1,200 per PC per year, 11–20 PCs cost BDT 600–1,000 per PC per year, 21–50 PCs cost BDT 500–800 per PC per year, and 50+ PCs are quoted individually. Prices include all scheduled visits and labour — parts are billed separately at discounted rates.

### How often does AMC servicing happen?
Standard AMC includes quarterly maintenance visits (every 3 months). Premium AMC includes monthly visits. Each visit covers dust cleaning, thermal checks, software updates, disk health checks, antivirus scanning, and general system optimisation. Breakdown visits are in addition to scheduled maintenance and are handled with priority response.

### Is an AMC worth it for a small office?
Yes — small offices benefit the most from AMC because they typically lack a dedicated IT person. Unplanned downtime costs BDT 500–2,000 per incident in lost productivity. With 2–4 breakdowns per PC per year, an AMC at BDT 500–1,200/PC/year often pays for itself within the first few months.

### Can I get a custom AMC for a mix of desktops and laptops?
Yes. BAYAS provides tailored AMC plans for offices with mixed device types. Desktops and laptops have different maintenance needs — desktops need more frequent dust cleaning, laptops need thermal paste and fan checks more often. We customise the plan for your specific fleet.

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## Get Your Free AMC Assessment

WhatsApp BAYAS at **01712-644590** with the number of PCs in your office and any current IT issues you are facing. We will visit your office, assess the condition of your equipment, and provide a tailored AMC quote — free of charge.

**Phone:** 01712-644590
**WhatsApp:** [+8801712644590](https://wa.me/8801712644590)
**Hours:** 9 AM – 9 PM, seven days a week
**Location:** AMC service across all 36 Dhaka zones

*Free on-site assessment. BDT 500–1,200/PC/year. No lock-in after 6 months.*