UPS Repair Price in Bangladesh — APC, Mercury & Power Guard
29 June 2026 · 12 min read · BAYAS Editorial
UPS repair in Bangladesh costs between BDT 500 for diagnosis and BDT 5,500 for a full battery replacement, depending on brand, VA rating and fault type. APC, Mercury and Power Guard are the three most common brands serviced in Dhaka. This guide breaks down realistic repair prices, brand-by-brand failure patterns and when it makes more sense to buy a new unit.
How much does UPS repair cost in Bangladesh?
UPS repair pricing in Bangladesh follows a transparent structure based on the fault type, not the brand. However, parts availability and labour complexity vary between budget brands (Mercury, Power Guard) and premium brands (APC by Schneider, Eaton, Vertiv).
| Service Type | Price Range (BDT) | Typical Brands |
|---|---|---|
| Diagnosis + load test | 500 – 1,000 | All brands |
| Battery replacement (650 – 1000 VA) | 2,500 – 5,500 + battery cost | APC, Mercury, Power Guard |
| Inverter board repair | 1,500 – 4,500 | All brands |
| Charger PCB repair | 2,000 – 4,500 | APC, Power Guard |
| Cooling fan replacement | 600 – 1,500 | All brands |
| Online UPS service (1 – 6 kVA) | Quoted by model | APC Smart-UPS, Eaton, Vertiv |
| Annual maintenance contract | From 3,000 / unit / year | All brands |
All prices are for on-site diagnosis and repair across Dhaka. BAYAS charges no extra travel fee within 36 Dhaka zones.
APC UPS repair price guide
APC by Schneider Electric is the most widely used UPS brand in Bangladesh for both home and office setups — from the Back-UPS series for desktop PCs to the Smart-UPS range for servers.
Common APC UPS faults in Bangladesh
| Fault | Typical Repair Cost (BDT) | Success Rate |
|---|---|---|
| Battery not holding charge | 2,500 – 5,500 + battery | ~95% |
| Unit beeps continuously | 500 – 1,500 (diagnosis + fix) | ~90% |
| Mains present, no battery backup | 1,500 – 4,500 (inverter board) | ~85% |
| Charger circuit dead | 2,000 – 4,500 (PCB repair) | ~80% |
| Overheating / fan not spinning | 600 – 1,500 (fan swap) | ~95% |
APC-specific issue: The Back-UPS series uses a sealed battery that typically lasts 18 to 30 months in Dhaka's heat. After that, the battery drops capacity rapidly. The good news is APC units have well-designed charger circuits that rarely fail — a dead APC UPS is almost always a dead battery, not a dead board.
Repair vs replace for APC: If the APC unit is a Back-UPS 650 or 1000 VA and the repair cost exceeds 60% of a new unit (new 650 VA costs BDT 2,500 – 4,000), replacement is more economical. For Smart-UPS models (3 kVA and above), board-level repair is almost always worth it — replacement costs BDT 35,000 – 80,000+.
Mercury UPS repair price guide
Mercury is Bangladesh's most popular budget UPS brand. You find Mercury UPS units in small shops, home offices, and residential setups across every Dhaka suburb.
Common Mercury UPS faults in Bangladesh
| Fault | Typical Repair Cost (BDT) | Success Rate |
|---|---|---|
| UPS not switching to battery | 1,500 – 3,500 (inverter/relay) | ~85% |
| Weak backup time | 2,500 – 5,500 + battery | ~90% |
| Charging circuit failure | 2,000 – 4,000 (charger PCB) | ~80% |
| Loud buzzing noise | 600 – 1,500 (fan or relay) | ~90% |
| MOSFET burn / smoke smell | 2,500 – 4,500 (board repair) | ~75% |
Mercury-specific issue: Mercury UPS units are built with cost-optimised components. The inverter board and charger circuit tend to fail sooner than APC equivalents, especially in areas with frequent voltage fluctuation. The MOSFETs and capacitors on Mercury boards are the first components to fail during voltage surges.
Repair vs replace for Mercury: Most Mercury UPS units cost BDT 2,000 – 5,000 new for the 650–1000 VA range. If the repair quote exceeds BDT 3,000, consider replacement. However, if the unit is a larger Mercury model (1200 VA or above, new cost BDT 5,000 – 9,000), board-level repair remains cost-effective.
Power Guard UPS repair price guide
Power Guard occupies the mid-range segment of the Bangladesh UPS market. It offers better build quality than Mercury but costs less than APC.
Common Power Guard UPS faults in Bangladesh
| Fault | Typical Repair Cost (BDT) | Success Rate |
|---|---|---|
| Battery drains within minutes | 2,500 – 5,500 + battery | ~95% |
| Unit dead — no power, no beep | 1,500 – 4,000 (charger PCB) | ~75% |
| Inverter not engaging | 1,500 – 4,500 (board repair) | ~85% |
| Beeps under light load | 500 – 1,000 (calibration / diagnosis) | ~90% |
| Capacitor bulge or leakage | 800 – 2,500 (cap replacement) | ~85% |
Power Guard-specific issue: Power Guard units are generally reliable but their electrolytic capacitors degrade faster in Dhaka's humid conditions. Capacitor bulging is a common sight on units older than 2 years. A capacitor replacement (BDT 800 – 2,500) can extend the UPS life by another 12–18 months.
Repair vs replace for Power Guard: Power Guard 650–1000 VA units run BDT 3,000 – 6,000 new. If the repair is under BDT 3,000, repair it. For the larger 1500–2000 VA range (new BDT 9,000 – 18,000), repair almost always wins.
New UPS prices in Bangladesh — quick reference
Knowing new unit prices helps you make the repair vs replace decision. Here are current price ranges for the most common sizes in Bangladesh:
| VA Rating | Typical Price Range (BDT) | Suitable For |
|---|---|---|
| 650 VA | 2,500 – 4,000 | Single desktop + monitor |
| 1000 VA | 3,500 – 6,500 | Desktop + monitor + router |
| 1200 VA | 5,000 – 9,000 | Home desktop with GPU |
| 1500 – 2000 VA | 9,000 – 18,000 | Gaming PC / workstation |
| 3 – 6 kVA (online) | 35,000 – 80,000+ | Server room / office network |
When to repair vs replace your UPS — decision guide
Follow this simple rule to decide: Add the diagnosis cost (BDT 500 – 1,000) plus the estimated repair cost. If the total exceeds 60% of a new unit price for the same VA rating, replace the UPS.
The 60% rule in practice:
| Scenario | Decision |
|---|---|
| APC Back-UPS 650, battery dead — repair BDT 3,000, new unit BDT 3,500 | Repair (85% of new — borderline, but APC quality justifies it) |
| Mercury 650, inverter failed — repair BDT 3,500, new unit BDT 2,500 | Replace (140% of new — clear replacement case) |
| Power Guard 1500 VA, capacitor fault — repair BDT 1,500, new BDT 12,000 | Repair (12.5% of new — no-brainer) |
| Any brand 3 kVA online UPS, charger board — repair BDT 4,000, new BDT 45,000 | Repair (under 10% of new — always repair online units) |
How BAYAS repairs your UPS — step by step
- Send model and fault on WhatsApp (01712-644590) — tell us the brand, VA rating and what the UPS is doing (or not doing).
- On-site diagnosis visit — a certified technician arrives at your home or office in Dhaka with test equipment. They perform a load test, battery capacity test and inverter waveform check.
- Fixed-price repair quote — you get a written quote before any work starts. No hidden charges.
- Repair carried out — battery swaps happen on the spot in 15–20 minutes. Board-level repairs (inverter, charger PCB) are done at the workshop with a 24–48 hour turnaround.
- Load-tested handover — the repaired UPS runs through a real load test with your connected equipment. We confirm runtime and stable output before payment.
- 1-year service warranty — all board-level repairs come with a warranty. Battery replacements carry the manufacturer's warranty.
UPS battery replacement — prices and tips
Battery replacement is the most common UPS repair in Bangladesh. Here is what you need to know:
Battery cost by UPS size:
- 650 – 1000 VA: Uses 12V 7Ah – 9Ah SLA battery. Battery cost: BDT 800 – 1,500
- 1200 – 1500 VA: Uses 12V 12Ah – 18Ah SLA battery. Battery cost: BDT 1,500 – 2,500
- 2000 VA and above: Uses 12V 24Ah or twin batteries. Battery cost: BDT 2,500 – 5,000
Signs your UPS battery needs replacement:
- Backup time dropped from 8–10 minutes to under 2 minutes
- UPS beeps more frequently even when the desktop load has not changed
- The battery case looks swollen or bulging
- The UPS works fine for 10 seconds then cuts off completely
Battery buying tip: Always buy original capacity-rated batteries from authorised Dhaka suppliers. Recycled cells ("refurbished batteries") often fail within 3–6 months. BAYAS sources batteries from authorised distributors with retail invoices.
Why UPS repair in Dhaka costs what it costs
Several factors influence UPS repair pricing in Bangladesh:
- Component availability: APC parts (MOSFETs, ICs, transformers) are easier to source in Dhaka than Mercury or Power Guard-specific parts. This can affect turnaround time but not the quoted price.
- Labour complexity: Online UPS units with double-conversion topology require more diagnostic skill than simple offline units. That is why online UPS repair is quoted by model rather than a flat rate.
- On-site vs workshop: Battery replacement and simple inverter fixes happen on-site. Board-level repair needs a workshop with oscilloscopes, thermal cameras and soldering rework stations — this is reflected in the BDT 1,500 – 4,500 range for board work.
- Warranty coverage: Repairs with a 1-year service warranty require the technician to stand behind their work. This warranty cost is built into the repair price — unlike an informal fix at a local electronics shop with no guarantee.
BAYAS has been serving Dhaka since 2018, with certified technicians experienced on APC, Mercury, Power Guard, Power Tree, Long, Eaton, CyberPower and Vertiv UPS units.
UPS maintenance tips to avoid expensive repairs
- Keep the UPS in a ventilated area — Dhaka heat kills SLA batteries 30–40% faster than rated lifespans. Do not stack papers or boxes on top of the unit.
- Run a monthly battery test — unplug the UPS from mains while your desktop is running. If it shuts down immediately, the battery needs replacement.
- Clean the cooling fan grille every 3 months — Dhaka dust clogs fan vents and leads to silent overheating that damages the inverter board.
- Do not overload the UPS — adding printers, monitors and speakers on top of your PC pushes the unit beyond rated capacity and causes premature component wear.
- Book an annual checkup — BAYAS annual maintenance contract (from BDT 3,000 per unit per year) includes preventive cleaning, capacity test and fan service. Catches problems before they become expensive repairs.
FAQ
Does BAYAS repair online UPS units?
Yes. We service 1 kVA to 6 kVA online UPS units on-site. Larger units are serviced at our workshop with pickup and delivery included.
How long does UPS battery replacement take in Dhaka?
A standard battery swap takes 15–20 minutes when the technician visits your home or office. The battery cost is quoted separately from the service charge.
My UPS beeps 5 times and shuts down — what is wrong?
Five short beeps on most APC and Power Guard models indicates a battery fault. The UPS detects that the battery cannot hold charge and goes into protection mode. A battery replacement (BDT 2,500 – 5,500 service + battery cost) usually fixes this.
Does BAYAS service Mercury UPS units outside Dhaka?
Our primary service area covers 36 zones in Dhaka. For UPS units outside Dhaka, we recommend sending the unit to our workshop in Uttarkhan for diagnosis and repair.
What brands does BAYAS repair?
APC by Schneider, Mercury, Power Guard, Power Tree, Long, Eaton, CyberPower and Vertiv — covering both offline and online UPS topologies.
Why does my new UPS battery die within 3 months?
This usually means the charger circuit is overcharging the battery — a board-level fault, not a battery quality issue. We test the charging voltage during diagnosis. Charger PCB repair costs BDT 2,000 – 4,500.
Can you test my UPS without charging a diagnosis fee?
The BDT 500 – 1,000 diagnosis fee covers the technician visit, load test and written quote. If you proceed with the repair, the diagnosis fee is adjusted in the final bill.
Is it worth repairing a 5-year-old UPS?
It depends on the brand and model. A premium APC Smart-UPS or Eaton unit is worth repairing at any age because the build quality and replacement cost justify it. A budget Mercury or Power Guard unit over 5 years old with multiple faults is usually better replaced.
Key takeaways
- UPS diagnosis in Dhaka costs BDT 500 – 1,000 — always get a load test before deciding repair vs replace
- Battery replacement is the most common fix at BDT 2,500 – 5,500 service charge + battery cost
- Inverter and charger PCB repairs run BDT 1,500 – 4,500 depending on brand and VA rating
- Apply the 60% rule — if repair cost exceeds 60% of a new unit, buy new
- Online UPS units (3 kVA and above) are almost always worth repairing due to high replacement cost (BDT 35,000+)
- BAYAS services all major brands — APC, Mercury, Power Guard — across 36 Dhaka zones with same-day service available
Get a UPS repair quote today
If your UPS is beeping, not holding charge, or completely dead, send us the brand and VA rating on WhatsApp 01712-644590 for a free initial quote. Our team covers all of Dhaka for on-site diagnosis and repair.
Related services: UPS Repair Service Dhaka — Power Backup Solutions for Desktop PCs — Computer Home Service Dhaka
External reference: APC by Schneider Electric Bangladesh — www.apc.com/bd/en/