---
title: "Privacy Policy & Data Protection — Computer Repair Dhaka — BAYAS"
description: "BAYAS privacy policy — learn how we handle your personal data, phone, device info & service history. Your privacy matters to us. Read our full policy."
canonical: "https://bayas.com.bd/privacy-policy"
breadcrumb: ["Home", "Privacy Policy"]
---

# Privacy Policy

Last updated: 26 August 2026

## 1\. Who we are

BAYAS Computer Service (“BAYAS”, “we”, “our”) operates the website bayas.com.bd and provides computer repair and related on-site services in Dhaka, Bangladesh.

## 2\. Information we collect

-   **Contact details** you share with us — name, phone number, WhatsApp number, address and email.
-   **Device information** you share for diagnostic purposes — brand, model, serial number, fault description.
-   **Service history** — visit dates, parts replaced and invoice records.
-   **Website usage** — IP, browser, pages viewed, collected via standard analytics where enabled.

## 3\. How we use information

-   To respond to your WhatsApp, phone or email enquiry and schedule service.
-   To perform on-site or workshop repair, source parts, and issue invoices.
-   To follow up on warranty claims and post-repair support.
-   To improve our website, content and service quality.

## 4\. Data on your device

Where physical access to your device is required, we never copy, transfer or share your files unless data recovery is the explicit scope of the job. Drive formats happen only with your written consent.

## 5\. Sharing

We do not sell your data. We may share limited details with authorized parts retailers when sourcing replacement components in your name, and with payment processors when applicable.

## 6\. Retention

Service records are kept for the duration of warranty plus regulatory accounting periods.

## 7\. Your rights

You may request access to or deletion of your personal information by emailing support@bayas.com.bd. We will respond within a reasonable period.

## 8\. Cookies and analytics

This site uses minimal cookies for essential functionality and optional analytics. No third-party advertising cookies are placed.

## 9\. Contact

Email: support@bayas.com.bd  
Phone / WhatsApp: 01712-644590  
Address: Akota Society Bhavan, House 216, Lal Pari Road, East Chanpara, Uttarkhan, Dhaka, Dhaka, Bangladesh.